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She has eighteen years experience in business and competitive analysis in, and evaluation and assessment of, the telecom and technology market, having worked on several high profile projects during her career, which includes the International Bureau of the US Federal Communications Commission, MCI Communications, and New York City Government. Ms. Hellerstein has vast experience as an international consultant with developing countries and in particular with post-conflict countries. She has worked on several rural connectivity projects, ICT, telecom liberalization projects, and participated and/or organized in workshops on competition policy, liberalization, next generation technology, particularly Voice over IP, and broadband policy issues for regulators and high-level government officials in the US, Africa, and Latin America. She is also a non-Bank member of the World Bank's e-Development Services Thematic Group, participating in and organizing videoconferences and other events in this field.

Judith Hellerstein has a Masters in Public Administration from the Columbia University's School of International and Public Affairs in New York City, where she focused on International Development and was awarded the prestigious Public Fellowship Award.

RENÈ ADRIAN BUSTILLO, Associate
Mr. Bustillo is an expert in telecommunications law and regulation with broad experience in the fields of Project Management, Strategic Planning of Public Sector Reform, Telecom Operations, ICT, and Internet & Network Services. He has spent most of his career working on Telecom and ICT issues in Bolivia and in other Latin American countries. Presently he is working as Project Director for the Strategic Planning development for INDOTEL, the telecom regulator in the Dominican Republic, and acting as the leader of a team of consultants Hispanoamericana de Cibercomunicaciones, S.L. (CIBERTELE). This one-year task, is part of the Telecom Sector Reform Program in the Dominican Republic, and includes the development of 13 rules and regulations for INDOTEL for number portability, multi-carrier implementation, account separation, resale, IP telephony, digital television, dispute settlement, and other.

During his 22 year professional career Mr. Bustillo worked at several posts at SITTEL (Bolivia's top Telecom Regulatory Authority). In January 2003, he was appointed Superintendent of Telecommunications of SITTEL (rank equivalent to Minister) by the President of Bolivia to carry forward the telecom sector reforms implanted since 1995. Mr. Bustillo is a dual citizen (U.S. and Bolivian), and speaks Spanish (Native Proficiency), English (Advanced Professional Proficiency), and German (General Proficiency).

DR. DEREK G GILL, Associate
Derek G. Gill is an Associate and is also Founder, President, and CEO of FiberSat Telecommunications Corp., a provider of information technology and telecommunications services to enterprise and governmental customers. Dr. Gill has more than 20 years business experience at COMSAT, Verizon, FLAG Telecom, 360 Networks prior to founding his company.

Dr. Gill's expertise is in designing and building global satellite and fiber optic telecommunications infrastructures to link the developed and developing worlds to facilitate information exchange, economic cooperation, foreign investment, and international trade and development. He also has vast experience in performing cost/benefit analyses of alternative sales, marketing, and product and pricing strategies in the global telecommunications market and in conducting research to understand the drivers of demand and supply for global telecommunications capacity.

BRIAN GOULDEN, Associate
Brian Goulden, an Associate, has more than 37 years professional experience in management and consulting. After a successful UK--based management career with BT PLC, he has spent more than 20 years in international consultancy-working in more than 30 countries on policy, regulatory, human resource management, organizational change, and institutional development projects for governments, regulators and operators. Brian also has expertise in internal audit, marketing and operational planning, and development at policy-making and operational levels. He is experienced in supporting regional institution building. From 1995 to 2004, he led a number of USAID-funded programs supporting ICT sector reform in the 14 Member States of the Southern Africa Development Community (SADC). Brian has worked / resided long-term in Southern Africa, West Africa, the Arabian Gulf, Europe, and East Africa. He is experienced in supporting the creation and development of regional ICT regulators' ssociations in Africa and the Middle East and developing successful regional capacity building interventions. Working on assignments funded by World Bank, Asian Development Bank, USAID, DFID, EU, ITU, and CTO, he has a good understanding of donor agency perspectives and needs. Brian has successfully mobilized multi-agency donor support and collaboration to meet regional objectives.

He has an in-depth knowledge of the organizational and "business culture" changes required to achieve success in a variety of evolving environments in Europe, Africa, and The Middle East.

Brian is a PhD candidate at the University of Manchester's (UK) Centre on Regulation & Competition, where his research is on capacity building in regulatory institutions. He is also a Graduate Teaching Fellow in the University's Institute of Development Policy and Management and teaches a number of masters-level courses on human research development, organizational development and ICTs in socio-economic development. Brian has a Master of Science in Human Resource Development from the University of Manchester, UK and is a Chartered Fellow of the Chartered Institute of Personnel & Development (UK), a Fellow at the Institute of Management Consultancy (UK), and is a Certified Management Consultant (UK)

MANDL'ESILO (MANDLA) MSIMANG, Associate
Mandla Msimang, an Associate, started her career in the telecommunications sector as an Advisor to Council at the South African Telecommunications Regulatory Authority (SATRA, now Independent Communications Authority of South Africa) and later became a Senior Manager at ICASA responsible for competition policy, research and economic & financial analysis in 2001. Her work at ICASA included the development and implementation of universal service fund regulations, the preparation of WiFi Guidelines, and the management of a project for the development of South Africa's Chart of Accounts and Coast Allocations Manual (COA/CAM). In 2004, Mandla joined Cell C (Pty) Ltd as Senior Manager: Regulatory Affairs. In 2007, Mandla, along with 4 partners, founded Pygma Consulting and is responsible for all communications regulatory and policy matters.

Mandla's independent consulting work includes work for the United Nations International Telecommunications Union (ITU) on communications policy issues primarily around universal service and access in developing countries. She authored a chapter in the 2003 ITU Trends in Telecommunications Reform Report entitled "Universal Access & Universal Service: an Overview". In 2005, Mandla participated as an independent consultant in the ITUs West African ICT Market Harmonisation Project. Mandla's role in this project was the preparation of a best practice report and guidelines on universal service and access. The Guidelines were adopted by the West African Telecommunications Regulators Association (WATRA) in September 2005. Mandla has also recently (2006) published a chapter in Telecommunications Law in South Africa, which reviews the development and implementation of universal access policy in South Africa since 1996. Mandla has served of the Board of Women in Information and Communications Technology (WICT). She holds a BA from Cornell University (Ithaca, New York), and an MSc in Regulation (Utilities) from London School of Economics.

DR. PETER KNIGHT, Associate
Peter Knight is an economist, training strategist, and e-government specialist with broad international experience in distance education, e-government, telecommunications reform, electronic media, training strategy/evaluation, international banking, foundation work, teaching, and research. He has extensive high-level contacts in Africa (especially South Africa), Latin America (especially Brazil and Peru), and Eastern Europe and Asia (especially Russia).

Before joining the private sector, Dr. Knight led the Electronic Media Center at the World Bank from (June 1994-February 1997), and before that for six years was Chief of the National Economic Management Division in the Bank's Economic Development Institute (EDI), now called the World Bank Institute. His World Bank career spanned over 20 years, with more than eight devoted exclusively to work on Brazil. He became the World Bank's Lead Economist for Brazil in 1987. Before joining the World Bank in 1976 he held positions at Cornell University, the Ford Foundation (based in Lima, Peru) and the Brookings Institution (where he worked on studies of Latin American economic integration in collaboration with research institutes in most Latin American countries, including Brazil and Peru). His dissertation research was conducted in Brazil. In 1997 he co-founded Knight-Moore Telematics for Education and Development (www.knight-moore.com).

In 2001, Dr. Knight founded and a Brazilian IT corporation, Telemática e Desenvolvimento Ltda. (www.tedbr.com) in Rio de Janiero, and within seven months was named to the Telecommunications and Information Technology Council of the Associação Comercial do Rio de Janeiro. Dr. Knight also writes regularly in Portuguese for the Brazilian financial sector magazine Banco Hoje, on topics linking ICT with economic and social development. He has consulted on e-government and distance education for the state governments of Rio de Janeiro and Paraná and conducted lectures on these topics at academic, research, and business institutions in São Paulo.

Dr. Knight has published extensively in various languages, including Portuguese and Spanish. He is a member of the Board of the Journal of E-Government, and has extensive contacts in the e-government circles, especially in Brazil, where he was a speaker at the last Public Informatics Congress (CONIP) in June 2004 (he participated in the previous two CONIPs), and Peru. He is also a non-Bank member of the World Bank's e-Development Services Thematic Group, participating in and organizing videoconferences and other events in this field.

STEVE MAYS, Associate
Steve Mays has over 13 years of professional experience in telecommunications, IT, regulation, security policy, and program leadership. Mr. Mays has worked in Latin America, Eastern and Central Europe, Central Asia, and North America on various telecom regulatory, IT/Telecom convergence and development projects and is extremely experienced in reviewing proposed legislation, regulations, decrees, rules, and procedures. Mr. Mays has experience in six countries on seven projects in telecommunications, privatization, competition analysis, spectrum management, and convergent technologies. Mr. Mays speaks fluent Spanish and English.